Eve Air Mobility held its Customer Advisory Board meeting last week at its headquarters in Melbourne, Fla. Customers and partners from 12 companies and nearly every continent came together to discuss the aircraft, operations, ecosystem readiness and services and solutions.
Eve’s Customer Advisory Board includes a wide variety of operators including fixed-wing and rotorcraft operators and lessors, all with the objective of co-creating the Urban Air Mobility (UAM) ecosystem.
“Together with our customers, our goal is to lead the evolution of mobility and help accelerate the world’s transition to sustainable air travel while giving the public access to the sky like never before,” Johann Bordais, CEO of Eve Air Mobility. “Eve has taken a comprehensive approach by developing an eVTOL, a full suite of services, operations solutions and a game-changing Urban ATM software as we work with customers and partners to prepare the ecosystem for entry into service.”
“We have and continue to take a customer-centric approach on the development of our eVTOL aircraft and services and operations solutions,” said Flavia Ciaccia, head of User Experience & Market Intelligence at Eve Air Mobility. “We are evolving the program and customer input is critical as we move forward to deliver the right solution based on the current scenario. We believe that bringing a wide variety of customers together to share ideas, information and best practices helps the entire ecosystem to be prepared to entry into service.”
The discussions included optional items and vehicle configuration and passenger cabin experience. In addition, attendees also received a program and product update from Eve´s leadership.
Eve also took the opportunity to highlight its worldwide sales and support network which includes a broad customer support infrastructure. Eve’s customers will also benefit from Embraer’s global service and support network which includes 10 existing services centers and 66 third-party service centers around the world.
